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FEDMA Press Release: 6 February 2007

EC Publishes the Results of Distance Selling Questionnaire

        

                                                 

PRESS RELEASE                                                                
Brussels,6 February 2007
 
EC Publishes the Results of Distance Selling Questionnaire
 
 
The European Commission asked stakeholders to respond to a questionnaire on the effectiveness of the 1997 Distance Selling Directive last year. About 80 interested parties, including governments, consumer bodies, associations and companies replied, and the EC has now published a summary of the replies which can be seen on the EC’s website.
 
The main issues which the questionnaire highlights are: - the definition of a seller. Some respondents want this extended to cover auctions or anyone selling at a distance. The right of withdrawal (cancellation of an order) “cooling off” period: presently set at 7 days, some respondents wanted this brought in line with the Distance Selling of Financial Services Directive (2002) which requires 14 days (that later directive is not under review). The time for delivery of products and the penalties for late delivery. There was a general dislike of the differences in national laws which were causing confusion and concerns. This Directive sets down minimal rules and allows Member States to apply more strict rules if they wish.
 
“The next steps,” said Alastair Tempest, Director General of FEDMA, “are for the Commission to come out with proposals for changes. This is part of a package of consumer protection directives the Commission is reviewing at present, and we believe it is very unlikely that new revisions will not be proposed. It is probably that the Commission will go for maximal harmonization next time round”.
 
For further information, please contact FEDMA’s PR & Communication Manager, Anne Marheim Støren.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note to Editor
 
About FEDMA
 
FEDMA, the Federation of European Direct & Interactive Marketing, represents the sector in all its forms. FEDMA’s objective is to protect and promote the European direct and interactive marketing sector by creating, through representation, self-regulation and information, acceptance of and confidence in direct and interactive marketing within a healthy commercial and legislative environment in which the sector can profitably operate and develop. In addition to its direct Corporate, Corporate Associate and Company Members, FEDMA represents nearly 10,000 companies through its national DMA members.
 
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For more information, please contact
FEDMA                                                                                                                                       
Anne Marheim Støren
PR and Communications Manager
Tel: +32 2 776 0397
 
 
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