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Core Competencies

Based on the needs of industry, PEEAC has developed the following sets of core competencies. Courses wishing to be certified must cover these points in their courses

European Diploma and Certificate in Database Marketing and CRM

Core Competencies Master Customer Contact Center Management

European Diploma and Certificate in Interactive Marketing

European Diploma and Certificate in Direct Marketing

European Diploma and Certificate in E-Business

European Diploma and Certificate in Direct and Interactive Marketing

Courses must also clearly demonstrate a European dimension to their courses, and show they have a philosophy of constant self-improvement. More information on this is available in the application forms.

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Conference presentation: The New Dutch Telecomms Act